New batches: ServiceNow and BMC Remedy. Call +91 9596120990 to enroll.

Scripting and Automation

Custom logic and automation built to platform standards.

NOW

What we cover

  • Business rules, client scripts and script includes
  • Flow Designer and workflow automation
  • Scripted REST APIs and notifications
  • Update sets, testing and code reviews

Deliverables

  • Requirements and design notes
  • Configuration or build
  • Test cases
  • Runbook and handover

Related training

Want your team to run this themselves? See our training courses or book a free discovery call.

Planning an ITSM project or training?

Talk to Sundeep about your platform, team and timeline. The first call is free.

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