New batches: ServiceNow and BMC Remedy. Call +91 9596120990 to enroll.

Request and Service Catalog

A catalog and portal where users find and request services.

NOW

What we cover

  • Catalog items, variables and variable sets
  • Approval and fulfilment workflows
  • Service Portal layout and branding
  • Request volume and fulfilment reporting

Deliverables

  • Requirements and design notes
  • Configuration or build
  • Test cases
  • Runbook and handover

Related training

Want your team to run this themselves? See our training courses or book a free discovery call.

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