BMC Remedy ITSM
Implementation, configuration and support of the Remedy ITSM suite.
BMCWhat we cover
- Incident, problem, change and service request
- Service Level Management and approvals
- Foundation data, people and support groups
- Notifications, reports and upgrades
Deliverables
- Requirements and design notes
- Configuration or build
- Test cases
- Runbook and handover
Related training
Want your team to run this themselves? See our training courses or book a free discovery call.
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