BMC Helix ITSM
Cloud-native ITSM, including planning a move from on-premise Remedy.
BMCWhat we cover
- Helix ITSM configuration and customization
- Migration planning and data mapping
- Digital Workplace and virtual agent basics
- Cutover, validation and rollback planning
Deliverables
- Requirements and design notes
- Configuration or build
- Test cases
- Runbook and handover
Related training
Want your team to run this themselves? See our training courses or book a free discovery call.
Planning an ITSM project or training?
Talk to Sundeep about your platform, team and timeline. The first call is free.
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